Button to the next article G Gary Shorter started a topic about 3 years ago Is it possible to have a button to forward the user to the next article? It would be useful in step-by-step instructions. After users finish reading the article, they could simply click the button and get to the next one.
Thank you for your request. We can add this functionality to your support portal with the Freshdesk/Freshservice customization service.
We’ll also add previous/next buttons as one of our extensions soon.
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Do you mean it will also be possible to go back to the previous article?
Yes, you are right. Your users will be able to go either to the next or previous article.